Privacy Policy

1. Introduction

Jain Home Loans (a trading name of Settlewise Loans Pty Ltd, ABN 99 689 881 374) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

• Name, address, email address, and telephone number
• Financial information including income, assets, liabilities, and expenses
• Employment details
• Identification documents
• Credit history and credit reports
• Information about your property or intended property purchase
• Any other information relevant to your loan application

3. How We Collect Information

We collect personal information through:

• Forms submitted on our website
• Phone conversations and email correspondence
• Face-to-face meetings
• Third parties such as credit reporting bodies and lenders

4. How We Use Your Information

We use your personal information to:

• Assess your loan application and find suitable lending options
• Communicate with you about your enquiry or loan application
• Submit applications to lenders on your behalf
• Comply with legal and regulatory requirements
• Improve our services

5. Disclosure of Information

We may disclose your personal information to:

• Lenders and financial institutions
• Credit reporting bodies
• Our aggregator (LMG)
• Professional advisers and service providers
• Government and regulatory authorities as required by law

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure systems, password protection, and limiting access to authorised personnel only.

7. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.